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System Status

⚠️

Partial service degradation

Last checked: Thu, 02 Apr 2026 03:52:28 GMT

Services

Money Transfers
Operational
Mobile Wallet Payouts (Orange Money, Wave)
Operational
MTN MoMo / M-Pesa Payouts
Operational
Bank Transfer Payouts
Operational
FX Rate Engine
Operational
Identity Verification (KYC)
Operational
Card Payment Processing
Degraded
Push Notifications
Operational
Web App (diasporapay.com)
Operational
Mobile API
Operational

Recent Incidents

Elevated latency on card payments

2026-03-28

Monitoring

14:32 UTC

We are investigating reports of slow card payment processing.

15:10 UTC

Identified root cause — our payment processor has a degraded node. Traffic is being rerouted.

16:45 UTC

Partial recovery achieved. Processing time reduced from 12s to ~900ms. Monitoring continues.

Orange Money payout delays (Senegal corridor)

2026-03-15

Resolved

09:15 UTC

Orange Money Senegal reported API maintenance. Payouts queued, no funds lost.

11:40 UTC

Orange Money maintenance completed. Queued payouts are being processed.

12:05 UTC

All queued payouts delivered. Incident resolved.

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