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System Status

⚠️

Partial service degradation

Last checked: Thu, 21 May 2026 01:30:01 GMT

Services

Money Transfers
Operational
Mobile Wallet Payouts (Orange Money, Wave)
Operational
MTN MoMo / M-Pesa Payouts
Operational
Bank Transfer Payouts
Operational
FX Rate Engine
Operational
Identity Verification (KYC)
Operational
Card Payment Processing
Degraded
Push Notifications
Operational
Web App (diaspora-payment.com)
Operational
Mobile API
Operational

Recent Incidents

Elevated latency on card payments

2026-03-28

Monitoring

14:32 UTC

We are investigating reports of slow card payment processing.

15:10 UTC

Identified root cause — our payment processor has a degraded node. Traffic is being rerouted.

16:45 UTC

Partial recovery achieved. Processing time reduced from 12s to ~900ms. Monitoring continues.

Orange Money payout delays (Senegal corridor)

2026-03-15

Resolved

09:15 UTC

Orange Money Senegal reported API maintenance. Payouts queued, no funds lost.

11:40 UTC

Orange Money maintenance completed. Queued payouts are being processed.

12:05 UTC

All queued payouts delivered. Incident resolved.

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